HOA Notes

DMCA notice and counter-notice procedure

Last Updated 2026-05-27. Effective Date 2026-05-27.

Related: Terms of Service, Privacy Policy.

1. Overview

Aliso LLC, a California limited liability company doing business as HOA Notes ("Aliso LLC," "HOA Notes," "we," "us"), operates the website at hoanotes.com (the "Site") and the customer-directed disclosure-packet analysis service offered through it (the "Service"). Customers - typically real estate agents, brokerage staff, or homebuyers - upload Homeowners Association disclosure packets (and, in California, the related Seller Property Questionnaire, Transfer Disclosure Statement, and Natural Hazard Disclosure) belonging to their own transaction for the purpose of generating a buyer Brief.

This page sets out the procedure for submitting a notice of copyright infringement under the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. section 512, and the procedure for submitting a counter-notice if your content was removed as a result of a notice. The procedure is intended to satisfy the requirements of Section 512(c)(3) (infringement notice) and Section 512(g)(3) (counter-notice). The cross-reference in Terms of Service section 7A points here for the formal procedure.

2. Where to send DMCA notices

Aliso LLC is registered with the United States Copyright Office as the designated DMCA agent for HOA Notes and its sister products. The current entry is published in the Copyright Office's public DMCA Designated Agent directory.

Send notices of claimed copyright infringement to Aliso LLC dba HOA Notes through the contact form with the subject "DMCA notice". Submissions through the contact form are routed to the person responsible for handling DMCA matters at Aliso LLC.

3. How to submit a notice of claimed infringement

If you believe content stored on the Service infringes a copyright you own or are authorized to enforce, submit a written notice through the contact form with the subject "DMCA notice".

To be effective under Section 512(c)(3), your notice must include each of the following six elements:

  1. Signature. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that is allegedly infringed. A typed name at the close of a submission qualifies as an electronic signature for this purpose.
  2. Identification of the copyrighted work. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notice, a representative list of such works. Include the title, the registration number (if registered with the United States Copyright Office), and any other identifier you rely on.
  3. Identification of the allegedly infringing material. Identification of the material claimed to be infringing, with information reasonably sufficient to permit Aliso LLC to locate the material. Include a direct URL on hoanotes.com (or briefs.hoanotes.com) where you encountered the material if one is available. For content stored in a customer's private order workspace and not available at a public URL, include the order identifier, the filename, the page number, and any other locator you have. If you cannot point to a public URL, describe the content with enough specificity that Aliso LLC can find it without guessing.
  4. Contact information. Information reasonably sufficient to permit Aliso LLC to contact you, including your full legal name, mailing address, telephone number, and email address.
  5. Good-faith statement. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. Sworn statement. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Aliso LLC reserves the right to decline to act on notices that do not substantially comply with the requirements of Section 512(c)(3).

Material misrepresentation. Under Section 512(f), a person who knowingly materially misrepresents that material or activity is infringing may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer or by Aliso LLC. Submit a notice only if you have a good-faith basis for the claim.

4. What happens after Aliso LLC receives a valid notice

If a notice satisfies the requirements of Section 512(c)(3), Aliso LLC will act expeditiously to remove or disable access to the identified material. Aliso LLC will also take reasonable steps to notify the customer who submitted the affected material and will provide the customer with a copy of the notice (subject to the redaction handling described in Section 9 below).

Aliso LLC does not undertake to evaluate the merits of the underlying copyright claim. Removal in response to a notice is not an admission of liability and is not a finding that the material in fact infringes. The customer may submit a counter-notice under Section 5 below.

5. How to submit a counter-notice

If your content was removed or access to it was disabled as a result of a DMCA notice and you believe the removal was the result of mistake or misidentification, you may submit a counter-notice under Section 512(g)(3). Submit through the contact form with the subject "DMCA counter-notice".

To be effective, a counter-notice must include each of the following:

  1. Signature. Your physical or electronic signature.
  2. Identification of the removed material. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled (for example, the order identifier, the filename, and the page reference).
  3. Sworn statement of good-faith belief. A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
  4. Contact information. Your full legal name, mailing address, telephone number, and email address.
  5. Consent to jurisdiction. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, if your address is outside the United States, for any judicial district in which Aliso LLC may be found, AND that you will accept service of process from the person who provided the original notice of claimed infringement, or that person's agent.

After Aliso LLC receives a valid counter-notice, it will forward a copy to the person who submitted the original notice and inform them that Aliso LLC will replace the removed material or cease disabling access to it in not less than ten (10) and not more than fourteen (14) business days following receipt of the counter-notice, unless Aliso LLC first receives notice from the original notifier that they have filed an action seeking a court order to restrain the customer from infringing activity relating to the material.

Material misrepresentation. Under Section 512(f), a person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be liable for damages. Submit a counter-notice only if you have a good-faith basis for that statement.

6. Repeat-infringer policy

Aliso LLC maintains and reasonably implements a policy for terminating, in appropriate circumstances, the accounts of customers who are repeat copyright infringers. In determining whether termination is appropriate, Aliso LLC may consider factors including the number, nature, credibility, and outcome of infringement notices and counter-notices received. Termination under this policy is in addition to, and not in place of, any other right or remedy available to Aliso LLC under the Terms of Service or applicable law.

7. Standard technical measures

Aliso LLC accommodates and does not interfere with standard technical measures used by copyright owners to identify or protect copyrighted works, as contemplated by Section 512(i).

8. Customer responsibility for uploaded content

Customers are solely responsible for ensuring they have the necessary rights, permissions, or legal authority to upload and use Customer Content with the Service. The disclosure packets uploaded to HOA Notes are governance documents prepared by or for Homeowners Associations and their management companies (CC&Rs, bylaws, board meeting minutes, reserve studies, audited financials, and related disclosures). Customers represent under the Terms of Service that they have the right under California Civil Code section 4525, their role in the real estate transaction, or the express authorization of the affected party to share that material with HOA Notes for the purpose of generating a Brief. Aliso LLC does not independently audit upload provenance.

9. Confidentiality of notice content

When Aliso LLC forwards a notice or counter-notice to the affected party as described above, it may forward the full notice including the notifier's contact information. Aliso LLC may redact personal contact information from forwarded notices where it reasonably determines that redaction will not impair the recipient's ability to evaluate or respond to the claim. Section 512(g)(2)(B) requires Aliso LLC to provide the customer with the notice so the customer can identify the basis for the takedown; Aliso LLC will not redact information necessary for that purpose.

10. No waiver

Aliso LLC's response to a notice or counter-notice does not waive any right, defense, or legal position available to Aliso LLC under applicable law.

11. Changes to this procedure

Aliso LLC may update this procedure from time to time. Material changes will be posted on this page with a revised "Last Updated" date. The procedure in effect at the time a notice or counter-notice is received governs the handling of that submission.

12. Contact

Questions about this procedure that are not themselves DMCA notices: use the contact form with the subject "DMCA question". Actual notices and counter-notices should go through the contact form with the appropriate subject as described in Sections 3 and 5.

Aliso LLC dba HOA Notes, hoanotes.com.